Bethesda Wireless & Fiber
Bethesda Wireless & Fiber
Connecting you to the world!
High Speed Fixed Wireless Service and Fiber to the Home
Unlimited Data
No DATA CAPS
Unlimited Streaming
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Bethesda Wireless High-Speed Internet Benefits
We are dedicated to providing our residential and business customers with the highest-quality of internet access, expert technical support and service. Check out the many advantages of our Fixed Wireless Broadband High-Speed Internet and contact us for a free site survey at your location.
With cable or DSL, speed and bandwidth can be affected by the number of users on the network or by line quality. One of the greatest advantages of Wireless High-Speed Internet from Bethesda Wireless is that we provide a consistent amount of bandwidth with consistent speeds for your user.
We provide a secure connection over a proprietary network for your protection. Utilizing the latest in connectivity technology, Bethesda Wireless ensures that your connection is always secure. COST-EFFECTIVE Enjoy residential and business class connectivity at affordable rates. Control costs while still achieving production targets that demand high speed. With Bethesda’s Wireless there is never a change for data overages or extra data. All fees (Monthly equipment or maintenance fees etc.) are including in the monthly price which improves your overall value, and there aren’t any surprises when the bill shows up.
For home and business use, Bethesda Wireless High-Speed Internet Connection provides adjustable upload and download speeds to meet your needs.
Internet Quicker
If you are opening a new location, expanding or relocating in Bethesda Wireless’s coverage area, we provide quicker Internet access than waiting weeks to install a T-1 or run labor-intensive cable or lines.
For both residential and business clients, Bethesda Wireless provides free US-based telephone technical support and on-location technical assistance by our expert broadband installation team. For businesses, our Internet and network specialists provide you with hands-on technical assistance and expert consultation for your connectivity needs, We work with your IT team to ensure a seamless transfer of services.
Use as much as you'd like
At Bethesda Wireless, we do not limit the total amount of data you may download each month, nor do we slow down your data transmission after a certain amount of usage or download. We never slow you down period, which means it should be as fast the last day of the month as it is the first.
Need your devices connected?
Once Bethesda Wireless installation team has installed your outside antenna and connected your household to the internet, the installer will set up your wireless router and connect any wireless desktop computers, laptops, tablets, smart tvs and smartphones readily available at the time of installation. Some plans include a free WI-FI router.
Frequently Asked Questions
Hi there! Have some questions about our company? Find the answers below.
- What are our hours?
Our office staff is available Monday through Friday, 8-5 (normally out to lunch between 12 and 1).
- How it works?
Bethesda Wireless installs the equipment on or near the customer's home. This equipment points to an Access Point with a clear line-of-sight (no trees, buildings, or hils blocking the path). The information then travels to Bethesda Wireless's fiber-optic network.
- How does it get inside my home?
Bethesda Wireless’s technicians will attach an antenna/dish to the customers house using industry approved methods. To get the cable inside the house the technician will find existing path into the house (phone, cable, or Satellite TV entry) or drill a small hole (outside wall). Then, in an agreed location there will be a Wireless router that the CAT6 cable is hooked to. A Power-over-Ethernet (PoE) power source, somewhat like an AC adapter, will connect into the nearest outlet to provide electricity to the antenna through the CAT6 cable. Finally, the installer will set up a wireless router. From there a connection can be made to any desktop computers, laptops, tablets, and smartphones on the day of install.
Bethesda Wireless can provide a quote for additional wired connection to other locations within the home. This is an extra service not included in the install.
- How long will it take to set up service?
Under normal circumstances Bethesda Wireless installs our Internet service within a few days after signup. The installation can take up to 2-3 hours. Line-of-sight issues, cabling installation issues, and weather are potential time delays.
When weather prevents, or interrupts, an installation, Bethesda Wireless's staff will reschedule.
- What can cause interference?
The path from your house to one of Bethesda Wireless’s towers requires “line-of-sight”. Any buildings, other solid obstructions, hills, or trees could degrade the signal to a point of being unacceptable. The technician will locate a quality signal, or the equipment will not go up.
- Can I stream?
Yes, Bethesda Wireless offers packages that support streaming on sites like YouTube, Netflix, and Hulu. Packages are available that support multiple devices streaming at the same time.
Most streaming services require a connection speed of 6 Mbps minimum for Standard Definition video and a minimum connection speed of 12 Mbps for HD video.
- Am I getting the speeds I am paying for?
Bethesda Wireless strives to provide our customer's chosen package. Objects like trees and heavy rain may impact maximum speed. Peak times may suppress Bethesda Wireless's bandwidth capacity. Peak times begins around 5:00 pm and last through 12:00 am each evening. If your service seems to be slow, we are always ready to help resolve any issues.
Another issue is the type of activities happening at once. Streaming content will consume bandwidth and cause other activities to experience some slowness. For instance, Dad is streaming in HD, and son’s Xbox seems slow, and Mom can’t seem to get Hulu to quit spinning. In this case, more than likely you are using all the bandwidth of your plan and need to upgrade to a more robust plan.
Customers can perform a speed test at www.fast.com. Please remember when conducting a speed test to turn off or unplug all other devices to get a true result. Make sure there is not an update running in the background of the device you are using. Speed test only show how much bandwidth is available to the device you are testing with. If other devices in your home are connected, they may be using it all, so the speed test only shows the small amount left.
- How do I connect more than one device?
Bethesda Wireless offers a wireless router to purchase, or you can purchase one from your choice of retailers to connect any desktop computers, smartphones, tablets, and laptops. If you need assistance in connecting your devices have them available on day of install. Grant Area’s may come with a free router- Ask when you call.
- Weak Wireless signal?
Move your device closer to the wireless router. If that helps, consider purchasing a wireless extender.
- What do I do if I can’t connect to the Internet?
To re-connect to the Internet, please follow these steps:
***PLEASE NOTE: Do not use the reset button on the router. This will cause the router to go back to factory settings. An installer will have to come out and reprogram the router, this may result in a service fee. ***
1. Check all cable connections on the computer and router to see if any are loose. Also, make sure that they are properly plugged in.
2. Unplug the router and wait for full minute. Then, plug the router back in. The router will reboot itself and potentially reconnect to the Internet.
(If this does not reconnect you to the internet, please contact our office staff. If we cannot resolve the problem over the phone, we will schedule a technician to come out as soon as possible.)
- What about my bill?
Statements are sent out on the 25th of each month. Statements are sent through the mail unless otherwise requested.
If you do not receive a bill, contact the office.
Payment is due the 1st of the next month. Due on the 1st and considered late after the 10th. Late fees maybe added after the 10th.
If for some reason it can not be paid between the 1st and the 10th contact the office as soon as possible to avoid possible interruption in service. 870-376-4334.
